American Ambulance Association president Shawn Baird warned that the coronavirus pandemic took the shortage of emergency medical services (EMS) workers to a “crisis level,” explaining that the problem threatens to undermine the country’s 911 system and needs urgent attention by Congress. 

“This has been a problem that has that been developing over several years because of chronic underfunding shortfalls from Congress for ambulance services, but certainly during the pandemic things have hit a crisis level,” Baird told “Fox & Friends Weekend” on Sunday. 

 “We’ve seen a tremendous amount of workforce attrition and schools had shut down paramedic training institutions and stopped graduating new students for the last year so we’re suddenly in a severe shortfall.”

American Ambulance Association addressed the Senate leadership with a letter stating that the nation’s emergency medical service system was facing “a crippling workforce shortfall” and explaining that the problem had been building over more than a decade. 

The letter stated that it “threatens to undermine our emergency 911 infrastructure” and needed urgent attention from Congress. 

Baird noted that the association has some solutions “to put forward to Congress” and members hope lawmakers “can take some action.”


According to the AAA/Avesta 2019 Ambulance Industry Employee Turnover Study, turnover for EMTs and paramedics was in the 20 to 30% range for EMTs and paramedics, which Baird pointed out on Sunday has only accelerated since the onset of the coronavirus pandemic. 

He said that the turnover was due to other factors such as increased unemployment benefits and lucrative careers. 

“This is a very high stress job and some people don’t realize what they’re getting into,” Baird said. 

He also noted that those who didn’t leave the job were “under an incredible workload,” due to vacancies and the pandemic, as well as wildfires and other natural disasters. 


“A number of paramedics and others are just saying they’ve reached the end of their limit because they’re working a lot of overtime when other people have left the field and they’re leaving as well, taking other opportunities,” Baird told Hegseth. 

“Half of the people who leave don’t leave to go to another employer, they leave the field entirely,” he continued. “So we have to reverse that trend. We have to basically stop the bleed of our own employees.” 

Baird then discussed three possible solutions, which included recognizing “those that are sticking with the field” through a payment bonus. 

“We’re asking for an American hero one-time payment and having Congress take some action to get funding to the states to be able to recognize the men and women who have stuck this out and have done such a great job for us,” Baird said.

Florida is an example, he said. 

In May, Florida Gov. Ron DeSantis gave $1,000 as a one-time bonus to 174,000 emergency responders across Florida, which included paramedics and EMTs. The reward was given in appreciation for their contributions during the pandemic. 

Baird added that training and work force development programs are needed and noted that veterans would be good people to recruit for those programs. 


“These folks take care of people who’ve had terrible injuries on the battlefield,” Baird said. “We need them when they come home to be able to get a job.” 

Fox News’ Breck Dumas contributed to this report.